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Written by Steve Andriole

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Best Bits: The Most Useful Parts of Recent Business and
IT Management Books

Think Tank: Brain Food for IT Executive


News Story by Mitch Betts

July 04, 2005

The book: The 2nd Digital Revolution, by Stephen J. Andriole (CyberTech Publishing, 2005). In the first digital revolution, IT was used for tactical operations, whereas in the second revolution, IT is at a strategic level. I'm not so wild about the title, but the book itself has a good deal of candor about the role IT needs to play in corporate America. For example, Andriole says it's time to move beyond talking about "business alignment," which is a sequential approach, and take a more holistic approach that recognizes that business and technology are so intertwined, it's hard to tell where one ends and the other begins.” Andriole – a professor at Villanova University and a Cutter Consortium Fellow – calls it “business-technology convergence.” “CRM is a great example: it's both a business model and a technology. Or, as one prescient CIO used to say, "there are no technology decisions – only business decisions."

The book covers a lot of other ground, from IT governance to staffing. But it's the no-nonsense statements that I like best. On the subject of IT standardization, for example, Andriole says variation is your enemy and "non-standardization is just plain stupid." As for return on investment and total cost of ownership metrics, he says that they're great, but "you cannot build a business with these hammers." Andriole adds that "obsessive-compulsive TCO/ROI behavior is as unhealthy as any obsessive-compulsive behavior." And to answer Nicholas G. Carr's question as to whether IT matters, the author replies: "try telling a CEO that a botched $100 million ERP system doesn't matter."

Mitch Betts for Computerworld


Books on Business Technology & Systems Engineering

Books on Technology & Methodology

Books on Defense Command & Control

 

Journal Articles

  • “Mining for Digital Gold: Technology Due Diligence for CIOs,” Communications of the AIS, 2007

  • “Business Technology Leadership: Lessons from the Corporate Trenches,” The Cutter IT Journal: The Journal of Information Technology Management, 2007

  • “The 7 Habits of Highly Effective Technology Leaders,” Communications of the ACM, 2007

  • “Collaborate/Integrate: Business Technology Strategy for the 21st Century,” Communications of the ACM, 2006

  • “Herding 3,000 Cats: Remote Access in the Real Estate Industry,” Journal of Information Technology Cases, 2006

  • “Business Technology Operations Management,” (with Robert Nydick), INFORMS Transactions on Education, 2006

  • “Business Technology Education in the Early 21st Century: The Ongoing Quest for Relevance,” Journal of Information Technology Education, 2006

  • “M&A Technology Due Diligence: A Framework for Assessing the Good, the Bad & the Ugly,” The Cutter IT Journal: The Journal of Information Technology Management, 2005

  • “Business – Technology Transformation Trends: Where’s IT All Going,” The Cutter IT Journal: The Journal of Information Technology Management, 2004

  • "Anticipating the Millennium Through 5 Macro Trends,” The Cutter IT Journal: The Journal of Information Technology Management, January 2000

  • "The Politics of Requirements Management" IEEE Software, December 1998

  • "Can You Find the Business Value of Your Information Technology?,” The Cutter IT Journal: The Journal of Information Technology Management, August 1998

  • "The Good, the Bad & the Real: Undeniable Trends in Software Engineering" IEEE Software, January/February 1998

  • “Requirements-Driven ALN Course Design, Development, Delivery & Evaluation,” Journal of Asynchronous Learning Networks, August 1997, Volume 1, Issue 2 (Published Online)

  • “Computer-Supported Cooperative Negotiations,” Group Decision & Negotiation, Volume 5, 1996

  • “Debatable Development: What Should We Believe?,” IEEE Software, July 1995

  • “Computer-Supported Cooperative Negotiations,” Group Decision & Negotiation, June 1995

  • “Prototype or Else,” IEEE Software, April 1994

  • "Information Management Support for International Negotiations," Theory & Decision, May 1993

  • "Software Systems Engineering: The Case for a New Discipline" (Co-author), Software Engineering Journal, May 1993; also published in Merlin Dorfman and Richard Thayer, eds., Software Engineering, New York, NY: IEEE Computer Society Press, 1996

  • "Prospects for Cognitive Systems Engineering" (Co-author), Proceedings of the 1991 IEEE International Conference on Systems, Man & Cybernetics

  • "Intelligent Support Systems for National Defense: Progress and Prospects," Mitsubishi Electric Company Journal of Advanced Technology, 1990

  • "Advanced Information Technology for Next Generation Decision Support," Information and Decision Technologies, 16, 1990

  • "Information Systems Engineering," McGraw-Hill Encyclopedia of Science & Technology, 1990

  • "Command and Control Decision-Aiding," in Allen Kent and James G. Williams, eds., Encyclopedia of Computer Science and Technology, Marcel Dekker, Inc., 1990; also published in Andriole and Halpin, eds., Information Technology for Command & Control, IEEE Press, 1991

  • "Storyboard Prototypes for Group Planning and Decision-Making" (Co- author), Proceedings of the 1989 International Conference on Systems, Man & Cybernetics, November 1989

  • "Storyboard Prototyping for Requirements Verification," Large Scale Systems (Special Issue on "Software as Large Scale System Design and Management Issues"), 12, 1987; also published in Andriole and Halpin, eds., Information Technology for Command & Control, IEEE Press, 1991

  • "Some Principles of Decision Support Systems Design and Development and a Combat Support System Case Study" (Co-author), Large Scale Systems, (Special Issue on "Support Systems to Aid the Human Decision-Maker"), 13, 1987; also published in Andriole and Halpin, eds., Information Technology for Command & Control, IEEE Press, 1991

  • "Psychology, Planning and Decision Support Systems" (Co-author), Proceedings of the 1987 International Conference on Systems, Man, and Cybernetics, October 1987

  • "Information Technology for Command and Control" (Co-author), IEEE Transactions on Systems, Man, and Cybernetics (Special Issue on "Information Technology for Command and Control"), Volume 16, Number 6, November - December 1986

  • "Intelligent Aids for Tactical Planning" (Co-author), IEEE Transactions on Systems, Man, and Cybernetics (Special Issue on "Information Technology for Command and Control"), Volume16, Number 6, November - December 1986; also published in Jon L. Boyes and Stephen J. Andriole, eds., Principles of Command and Control, AFCEA International Press, 1987

  • "Graphic Equivalence, Graphic Explanation, and Embedded Process Modeling for Enhanced User-System Interaction," IEEE Transactions on Systems, Man, and Cybernetics (Special Issue on "Information Technology for Command and Control"), Volume 16, Number 6, November - December 1986; also published in Andriole and Halpin, eds., Information Technology for Command & Control, IEEE Press, 1991

  • "Knowledge Engineering for Interactive Tactical Planning: A Tested Approach with General Purpose Implications," Proceedings of the 1986 International Conference on Systems, Man, and Cybernetics, October 1986

  • "Artificial Intelligence (AI), Systems Design, and Decision Support for Command and Control (C2)," Proceedings of the Expert Systems in Government Symposium, October 1986

  • "The Process, Outcomes, and Impact of Regime Change in the Third World, 1959-1981" (Co-author), International Interactions: A Transnational Multidisciplinary Journal, Volume 12, Number 4, 1986

  • "Alternative Defensive Plan Generation and Evaluation," (Co-author) Proceedings of the 1985 International Conference on Systems, Man and Cybernetics, November 1985

  • "The Promise of Artificial Intelligence," Journal of Systems Management, Volume 36, Number 7, Issue Number 289, July 1985

  • "High Order Corporate Crisis Management," Futures: The Journal of Forecasting and Planning, Volume 15, Number 1, February 1983; also published in Andriole, ed., Corporate Crisis Management, Petrocelli Books, Inc., 1984; and in Andriole, ed., Microcomputer Decision Support Systems, Q.E.D. Information Systems, Inc., 1985

  • "The Design of Microcomputer-Based Personal Decision-Aiding Systems," IEEE Transactions on Systems, Man, and Cybernetics (Special Issue on "Human Factors Issues in Computer Management for Decision-Making"), Volume 12, Number 4, July/August 1982

  • "They're Only Human: Decision-Makers in Command and Control," Signal: The Journal of the Armed Forces Communications and Electronics Association (Co-author) Volume 36, Number 7, March 1982; also published in the Proceedings of the Third Armed Forces Communications and Electronics Association (AFCEA) Western Conference/Exposition, January 1982

  • "The Quiet Revolution in the Scientific Study of International Politics and Foreign Policy," Policy Sciences, Volume 13, 1981

  • "Advanced Command and Control (C2) Computer-Based Information, Decision, and Forecasting Systems," Proceedings of the IEEE/EAS Society EASCON Annual Meeting, 1980

  • "Computer-Based Bayesian Information Processing" (Co-author), Proceedings of the IEEE International Conference on Cybernetics and Society, Washington, DC, October 1980

  • "Comparative Forecasting: Hindsighting the Czechoslovakian Invasion," Futures: The Journal of Forecasting and Planning, Volume 11, Number 4, August 1979

  • "Another Side to C3: Computer-Based Decision Aids," Defense Management Journal, Volume 15, Number 3, May-June 1979

  • "Decision Process Models and the Needs of Policy Makers: Thoughts on the Foreign Policy Interface," Policy Sciences, Volume 11, 1979

  • "Multi-Attribute Utility Theory and the Evaluation of Complex Phenomena," Proceedings of the WWMCCS Information System Evaluation Symposium, The MITRE Corporation, McLean, Virginia, February 1979

  • "The Development of a Prototype Computer-Based Crisis Warning System" (Co-author), Journal of Defense Research (Special Issue on "Crisis Management: Problems and Perspectives, Progress and Prospects"), May 1977

  • "Conceptualizing an Integrated Crisis Warning System" (Co-author), Journal of Defense Research (Special Issue on "Crisis Management: Problems and Perspectives, Progress and Prospects"), May 1977

Book Chapters

  • "Thin Clients for Everyone,” (with Charles B. Whinney IV), in Irresitable! Markets, Models and Meta-Value in Consumer Electronics, edited by George Bailey & Hagan Wenzek, IBM/Pearson Press, December 2005

  • "The Buying & Selling of IT: 15 Things that Should Be True,” in Venture Capitalists: Inside The High Stakes & Fast Moving World Of Venture Capital, Bedford, MA: eBrandedBooks.com, March 2000

  • "Applied Artificial Intelligence," in Stephen J. Andriole and Gerald W. Hopple, eds., Sourcebook of Applied Artificial Intelligence, Tab Books, 1992"

  • Artificial Intelligence and Computable Problems," in Andriole and Hopple, eds., Sourcebook of Applied Artificial Intelligence, Tab Books, 1992

  • "Intelligent Systems for National Defense: Real, Imagined and Likely Applications," in Andriole and Hopple, eds., Sourcebook of Applied Artificial Intelligence, Tab Books, 1992

  • "Command and Control Information Systems Engineering: Progress & Prospects," in Marshall C. Yovits, ed., Advances in Computers (Volume 31), Academic Press, 1991

  • "Advanced Information Technology for Civilian and Military Command and Control" (Co- author), in Stephen J. Andriole and Stanley M. Halpin, eds., Information Technology for Command & Control, IEEE Press, 1990

  • "Cognitive Engineering of Advanced Information Technology for Air Force Systems Analysis and Design: Prototypes for Air Defense Intelligence and Operations" (Co-author), in Andriole and Halpin, eds., Information Technology for Command & Control, IEEE Press, 1990

  • "Flexible Life Cycling for Multidisciplinary C2 Information Systems Engineering," in Stephen J. Andriole, ed., Advanced Technology for Command & Control Systems Engineering, AFCEA International Press, 1990; also published in Andriole and Halpin, eds., Information Technology for Command & Control, IEEE Press, 1990

  • "Prospects for Cognitive Systems Engineering" (Co-author), in Andriole, ed., Advanced Technology for Command & Control Systems Engineering, AFCEA International Press, 1990

  • "Group Decision Support System Prototypes for Army Theater Planning and Counter-Terrorism Crisis Management" (Co-author), in Andriole, ed., Advanced Technology for Command & Control Systems Engineering, AFCEA International Press, 1990; also published in Andriole and Halpin, eds., Information Technology for Command & Control, IEEE Press, 1990

  • "New Directions in Command & Control (C2) Systems Engineering," in Andriole, ed., Advanced Technology for Command & Control Systems Engineering, AFCEA International Press, 1991

  • "Prototyping as Information in Systems Design," in Andrew P. Sage, ed., Concise Encyclopedia of Information Processing in Systems and Organizations, Pergamon Press, 1989

  • "Command and Control Decision Support Systems," McGraw-Hill Yearbook of Science and Technology, 1990

  • "Command and Control Decision-Aiding," in Allen Kent and James G. Williams, eds., Encyclopedia of Computer Science and Technology, Marcel Dekker, Inc., 1990; also published in Andriole and Halpin, eds., Information Technology for Command & Control, IEEE Press, 1991

  • "Methodologies for Managerial Decision-Making: A Matrix-Based Tasks/Methods Matching Strategy," in William B. Rouse, ed., Advances in Man-Machine Systems Research (Volume 5), Jai Press, Inc., 1989

  • "Tactical Planning and Re-Planning" (Co-author), in Stephen J. Andriole and Gerald W. Hopple, eds., Defense Applications of Artificial Intelligence, Lexington Books, 1988

  • "Tools, Techniques, and National Defense Applications of Artificial Intelligence," in Andriole and Hopple, eds., Defense Applications of Artificial Intelligence, Lexington Books, 1988

  • "Artificial Intelligence, National Defense and Some Practical Opportunities and Challenges," in Andriole and Hopple, eds., Defense Applications of Artificial Intelligence, Lexington Books, 1988

  • "Leveraging Command and Control Via Enhanced Command Decision-Making: Prospects for a Behavioral Theory of Command and Control," in Gregory D. Foster, ed., Toward a Theory of Command and Control, National Defense University Press, 1988; also published in a Special Issue of Defense Analysis on "Command and Control," Volume 4, Number 3, September 1988

  • "Introduction to General Purpose Programming Languages," to John V. Cugini's General Purpose Programming Languages, Petrocelli Books, Inc., 1987

  • "Requirements for Man/Intelligent System Interaction" (Co-author), in Stephen J. Andriole, ed., Artificial Intelligence and National Defense: Applications to C3I and Beyond, AFCEA International Press, 1987

  • "Artificial Intelligence and Strategic Intelligence: Applied Utility and the Limits to Growth," in Stephen J. Cimbala, ed., Artificial Intelligence and National Security, Lexington Books/D.C. Heath and Company, 1987

  • "Next Generation Decision Support Systems Technology," in Stephen J. Andriole, ed., High Technology Inititatives in Command, Control, Communications, and Intelligence (C3I): Communications, Artificial Intelligence, and Strategic Defense, AFCEA International Press, 1986

  • "Artificial Intelligence and National Defense: An Agenda and a Prognosis," in Andriole, ed., High Technology Initiatives in C3I, AFCEA International Press, 1986

  • "The Crisis Management Approach to Short-Range Forecasting and Decision-Making," in Jay S. Mendell, ed., Non-Extrapolative Methods in Business Forecasting: Scenarios, Vision, and Issues Management, Quorem Books, 1985

  • "The Decision Support Backdrop," in Stephen J. Andriole, ed., Microcomputer Decision Support Systems: Design, Implementation, & Evaluation, Q.E.D. Information Sciences, Inc., 1985

  • "Decision Support Systems Technology," in Andriole, ed., Microcomputer Decision Support Systems, Q.E.D Information Sciences, 1985, pp. 69-71

  • "Decision Support Systems Applications," in Andriole, ed., Microcomputer Decision Support Systems, Q.E.D. Information Sciences, Inc., 1985

  • "The Design, Evaluation, and Implementation of Decision Support Systems," in Andriole, ed., Microcomputer Decision Support Systems, Q.E.D. Information Sciences, Inc., 1985

  • "Next Generation Decision Support Systems," in Andriole, ed., Microcomputer Decision Support Systems, Q.E.D. Information Sciences, Inc., 1985

  • "Applied Artificial Intelligence in Perspective," in Andriole, ed., Applications in Artificial Intelligence, Petrocelli Books, Inc., 1985

  • "Expert Systems," in Andriole, ed., Applications in Artificial Intelligence, Petrocelli Books, Inc., 1985

  • "Natural Language Processing," in Andriole, ed., Applications in Artificial Intelligence, Petrocelli Books, Inc., 1985

  • "Artificial Intelligence and Information Management," in Andriole, ed., Applications in Artificial Intelligence, Petrocelli Books, Inc., 1985

  • "Artificially Intelligent Videotex" (Co-author), in Andriole, ed., Applications in Artificial Intelligence, Petrocelli Books, Inc., 1985

  • "Artificial Intelligence and Robotics," in Andriole, ed., Applications in Artificial Intelligence, Petrocelli Books, Inc., 1985

  • "Artificially Intelligent Problem-Solving," in Andriole, ed., Applications in Artificial Intelligence, Petrocelli Books, Inc., 1985

  • "Artificial Intelligence and National Defense: An Agenda and a Prognosis," in Andriole, ed., Applications in Artificial Intelligence, Petrocelli Books, Inc., 1985

  • "The Future of Applied Artificial Intelligence," in Andriole, ed., Applications in Artificial Intelligence, Petrocelli Books, Inc., 1985

  • "Perspectives on the Nature of Corporate Crises and Corporate Crisis Management," in Stephen J. Andriole, ed., Corporate Crisis Management, Petrocelli Books, Inc., 1985

  • "Corporate Crisis Warning: Methods and Techniques for Anticipating Corporate Problems and Crises," in Andriole, ed., Corporate Crisis Management, Petrocelli Books, Inc., 1985

  • "Corporate Crisis Decision-Making: Methods and Techniques for Evaluating and Selecting Management Options and Decision Alternatives," in Andriole, ed., Corporate Crisis Management, Petrocelli Books, Inc., 1985

  • "Future Corporate Crisis Management Technology," in Andriole, ed., Corporate Crisis Management, Petrocelli Books, Inc., 1985

  • "Future and Futuristic Corporate Crisis Management Technology," in Andriole, ed., Corporate Crisis Management, Petrocelli Books, Inc., 1985

  • "A Decision Theoretic Analysis of the Reagan Administration's Decision to Invade Grenada," in Peter M. Dunn and Bruce W. Watson, eds., American Intervention in Grenada: The Implications of Project "Urgent Fury", Westview Press, 1985

  • "The Nature and Purpose of Basic Intelligence Analysis and Production," in Gerald W. Hopple and Bruce W. Watson, eds., Military Intelligence, Westview Press, 1985

  • "International Crisis Analysis: Problems, Progress, Prospects" (Co-author), in Gerald W. Hopple, Stephen J. Andriole, and Amos Freedy, eds., National Security Crisis Forecasting and Management, Westview Press, 1984

  • "Computer-Based Crisis Management Technology: Time Was and Time Will," in Hopple, Andriole, and Freedy, eds., National Security Crisis Forecasting and Management, Westview Press, 1984

  • "An Overview of Political Instability Research Methodologies: Basic and Applied Recommendations for the Corporate Analyst," in Gerry Rogers, ed., Global Risk Assessments: Issues, Concepts & Applications (Volume I), Global Risk Assessments, Inc., 1983

  • "Computer-Based Bayesian Forecasting Methodologies," in Gerald W. Hopple and James H. Kuhlman, eds., Expert-Generated Data: Applications in International Affairs, Westview Press, 1981

Professional Publications

  • “Ten Things the IT Department Should Tell Management,” Datamation, August 2007

  • “10 ‘New Rules’ for IT,” Datamation, July 2007

  • “Tech Companies: Inventor, Innovator, or Neither Datamation, June 2007

  • “Why are So Many IT Managers Bad?,” Datamation, May 2007

  • “Guerilla Tech Budgeting: Finding More Money, Datamation, April 2007

  • Web 2.0, Sea Changes and the Enterprise,” Datamation, March 2007

  • “Where Will Software Come From?,” Datamation, February 2007

  • “New Year’s Fears: Things to Worry About,” Datamation, January 2007

  • “5 Business Technology Alignment Flavors,” Datamation, December 2006

  • Who Needs PCs?,” Datamation, October 2006

  • “Taking It To 'The Board',” Datamation, September 2006

  • The Next Wave of Commoditization,” Datamation, August 2006

  • Who's In Control?,” Datamation, July 2006

  • Ignorance is Anything But Blissful,” Datamation, June 2006

  • Dissenting Opinions About Outsourcing,” Datamation, May 2006

  • What’s Your Technology Center of Gravity?,” Datamation, April 2006

  • Squeezing Willing (and Not-So-Willing) Vendors,” Datamation, January 2006

  • 10 Questions You Should be Able to Answer, Datamation, December 2005

  • “Technology Gifts for the Holidays,” Datamation, December 2005

  • Rethinking Open Source Strategy,” Datamation, October 2005

  • Step Away from the PDA and Reengage,” Datamation, September 2005

  • Smell of Change Not So Sweet,” Datamation, August 2005

  • Leadership, Likeability and Life,” Datamation, July 2005

  • 3 Reasons Why More Outsourcing Is Inevitable,” Datamation, June 2005

  • “Applied Research & Active Learning,” (with Robert Nydick), Academics Magazine, Volume 1, Number 2, Spring 2005

  • CRM Misconceptions Can Be Costly,” Datamation, April 2005

  • Putting Technology Acquisitions into Context,” March 2005

  • Politics, Culture & You,” Datamation, January 2005

  • What Should MIS Schools Be Teaching?,” Datamation, December 2004

  • Toward a Sensible 'Vinfrastructure',” Datamation, October 2004

  • “Optimization Audits,” Datamation, September 2004

  • “Are Your Vendors Allies or Adversaries?,” Datamation, August 2004

  • ”If I Only Knew 7 Things,” Datamation, July 2004

  • “The Case for a ‘Chief Technology Marketing Officer’,” Datamation, June 2004

  • “Do You Speak ‘Business’?,” Datamation, May 2004

  • “The Real Truth,” Datamation, April 2004

  • “Can We Handle the Truth?,” Datamation, February 2004

  • “A Little CRM Please,” Datamation, January 2004

  • “The Real Technology Chasm,” Datamation, December 2003

  • “Thin is Beautiful,” Datamation, November 2003

  • “3 Brands for the Millennium,” Datamation, October 2003

  • “Outsourcing Essentials,” Datamation, September 2003

  • “Getting a Grip on TCO & ROI,” Datamation, September 2003

  • “Rethink Management to Create Loyalty & Drive,” Datamation, August 2003

  • “How’s the Team Doing?,” Datamation, July 2003

  • “Sea Changes, Tsunamis & Wake-Up Calls, Datamation, June 2003

  • “Still Too Many Dollars,” Datamation, May 2003

  • “Does Any of This Sound Familiar?,” Datamation, April 2003

  • “Project Management: Exciting, No … Essential, Yes,” Datamation, March 2003

  • “That Was Then … This is Now,” Datamation, January 2003

  • “Of Markets, Pills & Timing,” Datamation, December 2003

  • “The Golden Rule of Business Technology Investments,” Datamation, November 2002

  • “Improving Business Technology Convergence: An Action Plan,” Datamation, September 2002

  • What You Need to Know About Pervasive Computing,” Datamation, August 2002

  • “Selling Tough IT Projects,” Datamation, July 2002

  • “What to Do? Triangulating on Requirements,” Datamation, June 2002

  • "Intelligent Systems Technology in the Enterprise,” Datamation, May 2002

  • "Developing a Winning Technology Investment Strategy,” Datamation, April 2002

  • "Continuously Train Your Technologists – Or Fall Behind,” Datamation, March 2002

  • "Key Questions When Considering Outsourcing,” Datamation, February 2002

  • "Services, Skill Sets & Structure?,” Datamation, January 2002

  • "The Organization of IT,” Datamation, December 2001

  • "You Report to … Who?,” Datamation, December 2001

  • "Determining Your IT Funding Requirements (Part II),” Datamation, November 2001

  • “Determining Your IT Funding Requirements (Part I),” Datamation, November 2001

  • “Standards Now – Or Lots of Cash Later,” Datamation, October 2001

  • "Around Your Infrastructure in 8 ways,” Datamation, September 2001

  • "8 Keys to a Sane Security Strategy,” Datamation, August 2001

  • "Killer Apps,” Datamation, July 2001

  • “Data’s Still King,” Datamation, June 2001

  • "Pervasive Communications,” Datamation, May 2001

  • "Strategy, Anyone?,” Datamation, April 2001

  • "Would You Survive an Alignment Audit?,” Datamation, March 2001

  • "Security Solutions Outsourcing,” Datamation, February 2001

  • "Tracking Requirements: Interactive Collaborative Requirements Management,” Software Development, September 1995, Volume 3, Number 9

  • "Requirements Analysis & Prototyping: Fast, Cheap & Robust," Software Development, May 1994, Volume 2, Number 5

Professional Monographs

  • “Consultants in the Henhouse: Internal Consulting Knowledge & Skills,” Cutter Consortium, Volume 10, Number 1, January 2008

  • “Still & Always, It’s About People: Optimizing the Human Factor in Business Technology,” Cutter Consortium, Volume 9, Number 8, September 2006

  • “Governance in the Trenches: Three Cases of Control” Cutter Consortium, Volume 8, Number 9, October 2005

  • “Digital Gold: Managing Technology Due Diligence (Part I),” Cutter Consortium, Volume 8, Number 5, September 2005

  • “Digital Gold: Managing Technology Due Diligence (Part I),” Cutter Consortium, Volume 8, Number 5, August 2005

  • “Surviving the IT Trenches, Living the Dream,” Cutter Consortium, Volume 7, Number 6, June 2004

  • “Governance in the Early 21st Century,” Cutter Consortium, Volume 6, Number 11, November 2003

  • “Today’s Best Practices in Business Technology Management,” Cutter Consortium, Volume 6, Number 5, June 2003

  • “New Opportunities for Business Technology Integration,” Cutter Consortium, Volume 5, Number 5, May 2002

  • “Pervasive Computing: Trends to Track & Things to Do,” Cutter Consortium, Volume 5, Number 3, March 2002

  • “Anticipating the Millennium as 5 Macro Trends,” Cutter Consortium, Volume 3, Number 1, January 2001

  • Intelligent Systems Technology: Beyond the Enterprise,” Cutter Consortium, Volume 2, Number 12, December 1999

  • “Requirements Management Strategy (Part I): Systems & Alignment Case Studies,” Cutter Consortium, Volume 2, Number 11, November 1999

  • “Requirements Management Strategy (Part II): Extending Systems Requirements to the Enterprise,” Cutter Consortium, Volume 2, Number 10, October 1999

  • “Technology Watch Strategy: Tracking the Right Technologies for the Right Reasons,” Cutter Consortium, Volume 2, Number 9, September 1999

  • “People Strategy: Just-in-Time Skills Through Knowledge Acquisition,” Cutter Consortium, Volume 2, Number 8, August 1999

  • “Organization Strategy: The Right Structure for the Right Requirements,” Cutter Consortium, Volume 2, Number 7, July 1999

  • “Acquisition Strategy: The Right Products & Services at the Right Time for the Right Place,” Cutter Consortium, Volume 2, Number 6, June 1999

  • “Funding Strategy: Paying for Strategic & Tactical IT,” Cutter Consortium, Volume 2, Number 5, May 1999

  • “Measurement Strategy: Leveraging What You Know for Business Value,” Cutter Consortium, Volume 2, Number 4, April 1999

  • “Standards Strategy: Paying Less for More,” Cutter Consortium, Volume 2, Number 3, March 1999

  • “Infrastructure Support Technology,” Cutter Consortium, Volume 2, Number 2, February 1999

  • “Security Strategy: Who Does What To Whom When,” Cutter Consortium, Volume 2, Number 1, January 1999

  • “Data/Information/Knowledge Alignment Strategy: Getting What You Need When You Need It,” Cutter Consortium, Volume 1, Number 4, April 1998

  • “Applications Strategy: Making the Right Investments At the Right Time at the Right Place,” Cutter Consortium, Volume 1, Number 3, March 1998

  • “Communications Strategy: Wiring Your Business for Competitive Advantage,” Cutter Consortium, Volume 1, Number 2, February 1998

  • “It’s the Business: Aligning IT to Business Models & Processes,” Cutter Consortium, Volume 1, Number 1, January 1998

Selected Professional Reports

  • “Tweaking Business Technology Leadership: What Academia Can Learn from Executive Education,” Cutter Consortium, June 2007

  • “Thinking About Web 2.0,” Cutter Consortium, April 2007

  • “Master Data Management for Business Intelligence & Customer Analytics, Cutter Consortium, March 2007

  • “Preparing for the Tsunami,” Cutter Consortium, February 2007

  • “What to Expect in 2007 – & Beyond,” Cutter Consortium, January 2007

  • “Business Intelligence in the Early 21st Century: Models & Mining for Dynamic Real-Time Business Optimization,” Cutter Consortium, December 2006

  • “Flavors of Business Technology Alignment,” Cutter Consortium, November 2006

  • “Tuning Up the Business Technology Organization,” Cutter Consortium, October 2006

  • “Project Management Rigor (or Rigamortis),” Cutter Consortium, September 2006

  • “Revisiting the “IT Doesn’t Matter” Argument,” Cutter Consortium, August 2006

  • “Technology Commercialization: A 4 Step Process,” Cutter Consortium, July 2006

  • “Just Enough Organization,” Cutter Consortium, June 2006

  • “Business Technology Strategy: The 5X7 Assessment Matrix,” Cutter Consortium, May 2006

  • “A Business Technology Exam,” Cutter Consortium, April 2006

  • “Spinning Outsourcing – Again,” Cutter Consortium, March 2006

  • “Theory Versus Practice: Who Owns IT Education & Training?,” Cutter Consortium, February 2006

  • “Advanced Vendor Management: A Graduate Course in the Optimization of Vendor Relationships,” Cutter Consortium, January 2006

  • “Of PMOs, VMOs & XMOs: Why So Many Management Offices?,” Cutter Consortium, December 2005

  • “Basic Investment Questions,” Cutter Consortium, November 2005

  • “Open Source Software Revisited,” Cutter Consortium, October 2005

  • “Business Technology Trends to Worry About,” Cutter Consortium, September 2005

  • “A Little Exercise Goes a Long Way: Internal Focus Group Problem-Solving.” Cutter Consortium, August 2005

  • “Strategy, Applications, Architecture & Sourcing,” Cutter Consortium, July 2005

  • “The Consumer’s Internet,” Cutter Consortium, June 2005

  • “Back to the Future,” Cutter Consortium, May 2005

  • “Technology Spending Plans for 2005,” Cutter Consortium, April 2005

  • “Data, Information & Knowledge Integration,” Cutter Consortium, March 2005

  • "Business Technology Decision-Making: How We Decide What to Buy,” Cutter Consortium, January 2005

  • “Sourcing the Sources of Technology,” Cutter Consortium, December 2004

  • “Follow the Money: Strategic Technology Investments in 2004 – 2005,” Cutter Consortium, December 2004

  • “Radical Management & Strategy: Part VII – Who Owns What?,” Cutter Consortium, August 2004

  • “Radical Management & Strategy: Part VI – Do We Understand the Finance Numbers?,” Cutter Consortium, July 2004

  • “Radical Management & Strategy: Part V – Do We Care About What We Know”,” Cutter Consortium, June 2004

  • “Radical Management & Strategy: Part IV – Do We Walk the Talk on Project Management?,” Cutter Consortium, May 2004

  • “Radical Management & Strategy: Part III – Are We Serious About the Work?,” Cutter Consortium, April 2004

  • “Radical Management & Strategy: Part II – Sourcing,” Cutter Consortium, March 2004

  • “Radical Management & Strategy: Part I – What We’re Doing with the new Stuff,” Cutter Consortium, February 2004

  • “Understanding the Business: Preparing for the 2nd Digital Revolution – Part IV,” Cutter Consortium, December 2003

  • “The Role of IT: Preparing for the 2nd Digital Revolution – Part III,” Cutter Consortium, November 2003

  • “New Skills: Preparing for the 2nd Digital Revolution – Part II,” Cutter Consortium, October 2003

  • “Start Your Engines: Preparing for the 2nd Digital Revolution – Part I,” Cutter Consortium, September 2003

  • “Whom Do You Trust? Approaches to Acquiring Integration Technology,” Cutter Consortium, August 2003

  • “How Do We Measure Success?,” Cutter Consortium, July 2003

  • “Strategies Behind Technology Integration,” Cutter Consortium, June 2003

  • “Come Together: Business Collaboration Meets Technology Integration,” Cutter Consortium, May 2003

  • “Managing Innovation: What We Think in 2003,” Cutter Consortium, April 2003

  • “Who Owns Strategy? Everyone,” Cutter Consortium, March 2003

  • “Thinking Counts When IT Comes to Strategy,” Cutter Consortium, February 2003

  • “Business Technology Management: Annual Overview of 2002,” Cutter Consortium, December 2002

  • “People: Train Them Often, Train Them Right,” Cutter Consortium, November 2002

  • “Organization: A Trend Emerges,” Cutter Consortium, October 2002

  • “Funding: Who Pays the Technology Bills?,” Cutter Consortium, September 2002

  • “IT Discipline: You Either Have IT or You Don’t,” Cutter Consortium, August 2002

  • “Project Management: Who’s in Charge?,” Cutter Consortium, July 2002

  • “Technology Support: How Do You Manage?,” Cutter Consortium, June 2002

  • “Standards: How Varied Are You?,” Cutter Consortium, May 2002

  • “Security Technologies: What to Watch, What to Buy,” Cutter Consortium, April 2002

  • “Applications Infrastructure: Preparing for the 21st Century,” Cutter Consortium, March 2002

  • “Security Then & Now,” Cutter Consortium, February 2002

  • “It’s the Business: Aligning IT to Business Models & Processes,” Cutter Consortium, January 1998

 

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